Future of insurance

The insurance and insurtech sector is ready for disruption. The digital revolution that is currently underway within the UK and wider afield, is threatening many within the insurance industry, especially as a result of the increasing number of innovative new entrants and the rapid rise of comparison websites.

Customer expectations within the insurance field are changing almost daily which in turn is clashing with the rigid and traditional processes of the big name firms. Insurance needs to become more agile and customer focused or the future of insurance is at risk.

This report will consider some important concerns such as the rapid change in consumer expectations and what this recent ramped up digital adoption
means for the future of the insurance sector.

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